BLUE ISLAND, Ill. – Following its announcement by city and county officials on Friday, state Rep. Robert “Bob” Rita, D-Blue Island, is promoting awareness of the new 211 social services hotline now available to all residents of Cook County. The hotline is available via phone, text and web chat. Residents can use 211 to be connected with a local Resource Navigator who can assist with finding and accessing assistance and other programs in a wide variety of categories.

“Helping individuals and families to obtain the services they need to live, work and care for their loved ones is one of the most important things government does,” Rita said. “Having all that under one roof, where people can do it all easily and efficiently, just makes sense.”

Categories covered by 211 include Housing, Senior Services, Legal Assistance, Immigration, Veteran Services, Health Care and Utility Assistance. A full list of resource categories as well as additional information can be found at To connect with 211 via text message, residents should text their ZIP code to 898211.

“211 is a game-changer,” Rita said. “I hope that, once more people are aware of it, that it helps them and their families to live safer, healthier, better lives.”

Rita’s office can be reached at 708-396-2822 or by emailing

Rep. Robert RitaRep. Robert Rita

(D-Blue Island)
28th District

Springfield Office:
267-S Stratton Office Building
Springfield, IL 62706
(217) 558-1000
(217) 558-1091 FAX

District Office:
2355 West York Street
Suite 1
Blue Island, IL 60406
(708) 396-2822
(708) 396-2898 FAX