LaPointe Highlights New Call4Calm Hotline for Mental Health Care

CHICAGO – To provide local residents with mental health assistance during the COVID-19 crisis, state Rep. Lindsey LaPointe, D-Chicago, is highlighting a new emotional support text line through the Illinois Department of Human Services (DHS) called Call4Calm. 

“We are living in very uncertain times right now as COVID-19 has disrupted our daily lives causing a great deal of anxiety and uncertainty for the future,” LaPointe said. “Please know that you are not alone. It is very normal to feel upset or overwhelmed and there is no shame in seeking out support to help during these difficult times.” 

LaPointe is highlighting the DHS Mental Health Division’s free-of-charge emotional support text line, Call4Calm, for Illinois residents experiencing stress and mental health issues related to COVID-19. Individuals who would like to speak with a mental health professional can text “TALK” to 552020, or for Spanish, “HABLAR” to the same number: 552020. Once a resident sends a text to the hotline, within 24 hours they will receive a call from a counselor employed by a local community mental health center to provide support. The service is free and individuals will remain anonymous. 

“Whether you’re dealing with health concerns, unemployment, financial uncertainty or are feeling generally overwhelmed about the overall impact of this crisis, there are free resources to help,” LaPointe said. “I encourage residents who are feeling emotional distress during this time to take advantage of Call4Calm.” 

Residents can also stay informed on developments with the COVID-19 pandemic by reviewing information provided on Illinois’ exclusive website coronavirus.illinois.gov.